Welcome to the Boxart CrATING Department

Below, you’ll find summary job descriptions for all roles within the Crating Department. These overviews will help clarify key responsibilities and expectations. For more detailed information or if you have any questions, please reach out to your manager or director directly for further guidance and support. We're here to help ensure you have everything you need to excel in your role at Boxart!

Director of Production  

Purpose  

  • Oversees and is accountable for the Design, Crating, Packing, and Painting departments, ensuring efficient workflow, and maintaining production standards.

  • Liaises with, and is the primary contact point for, other Boxart Departments, such as Project Management, Warehouse and Storage, Transport, Gallery Services, and Administrative

  • Is responsible for long-term departmental planning and strategy

Responsibilities and Duties

  • Oversee daily workflow and assign tasks to production departments  

  • Coordinate project timelines with other departments  

  • Approve cut sheets and manage staffing needs  

  • Ensure quality control and safety standards are met  

  • Manage employee performance, PTO, and training  

  • Keep FileMaker up to date and use it as an organizational tool to track workflow, scheduling, and employee performance  

  • Attend industry conferences and keep updated on best practices

Direct Reports: All Production Staff

Reports to: President

Technical Director  

Purpose 

  • Oversee quality control across all production departments, ensuring Boxart standards are upheld and managing staff training.

  • Oversees and is accountable for the Design, Crating, Packing, and Painting departments, ensuring efficient workflow, and maintaining production standards.

  • Liaises with, and is the primary contact point for, other Boxart Departments, such as Project Management, Warehouse and Storage, Transport, Gallery Services, and Administrative

  • Is responsible for long-term departmental planning and strategy

Responsibilities and Duties 

  • Manage quality assurance and quality control for all projects  

  • Lead prototyping projects and coordinate between departments  

  • Ensure compliance with client and industry standards  

  • Measure artworks and oversee Production staff training  

  • Keep FileMaker up to date and use it as an organizational tool to document QAQC processes, track prototyping projects, and monitor staff training  

  • Represent Boxart at industry events and consult on production techniques  

  • Approve final production techniques, designs, and materials  

Direct Reports: All Production Staff

Reports to: President

Crating Department Manager  

Purpose 

  • Oversee crating projects, ensuring deadlines and quality standards are met.

Responsibilities and Duties   

  • Assign tasks, check cut sheets, and maintain quality control  

  • Manage staff and ensure timely project completion  

  • Keep FileMaker up to date and use it as an organizational tool to track tasks, projects, and materials

Direct reports: rating department assistant Manager, Senior Crater, Associate Crater, Assistant Crater

Reports to: Director of Production, Technical Director

Crating Department Assistant Manager

Purpose

  • Support the Crating Department Manager by overseeing daily operations, ensuring timely project completion, and maintaining quality control.

Responsibilities and Duties 

  • Assist with delegating tasks and managing workflow and coordinate schedules and staffing to meet deadlines

  • Supervise and train staff on crating techniques

  • Review cut sheets and perform quality control checks

  • Keep FileMaker up to date to track projects, inventory, and staff performance

  • Manage department tasks in the Manager’s absence

Direct reports: none

Reports to: Crating Manager

Senior Crater


Purpose

  • Lead crate building tasks, train new hires, and handle quality control.

Responsibilities and Duties 

  • Build crates and components, suggest methods, and check cut sheets

  • Train new hires and assist with complex projects

Direct reports: none

Reports to: Crating Manager

Associate Crater


Purpose:

  • Build crates and components independently, ensuring accurate measurements and timely completion.

Responsibilities and Duties 

  • Construct crate components following cut sheets

  • Handle various crating methods without supervision

  • Assist with quality checks and organization

Direct reports: none

Reports to: Crating Manager


Assistant Crater


Purpose

  • Support the Crating Department, developing skills to advance within 1–1.5 years.

Responsibilities and Duties 

  • Build and cut crate components under supervision

  • Organize materials, follow safety protocols, and clean up

Direct reports: none

Reports to: Crating Manager